Shipping & Returns
SHIPPING
All the orders are processed and shipped within 1-3 business days. Processing time may vary due to merchandise availability and/or payment discrepancies. We are located in Apollo Beach, FL, thus shipping time will vary depending on destination. Shipments are based on business days. We do not process/ship orders during the weekends or holidays.
RETURNS
ALL PURCHASES ARE FINAL for VINTAGE, SECOND HAND and sale items. No returns will be accepted for these items. If the above mentioned items are returned, no refund will be processed, and the customer will be responsible for any shipping charges that go into recovering the items.
Returns are accepted for in-house styles only (styles found under the “Handmade” tab).
Customers are responsible for all return shipping charges.
If, for any reason, you are not satisfied with your order, you may return it for a refund within 30 days of the ship date.
All items must be returned in new/unworn condition with all of its original packaging including all paperwork, parts & accessories with tags attached.
To start a return please email: fridissima.cs@gmail.com
EXCHANGES
We do not accept any exchanges at the moment. If you would like to exchange an item we suggest that you process a return and place another order for the items you want.
REFUNDS
Returns for a refund will be processed back to the original form of payment. Please note: Once the refund is processed, it may take a few days for the credit to reflect on your bank account. The timing will vary depending on your bank and the form of payment. Original shipping and handling charges are non-refundable - customers are responsible for the return shipping. Returns are processed within 3 business days after receiving your package. We'll send you an email confirmation when your refund has been issued.